Posts Tagged "success"

24 Business & Personal Skills To Master NOW!

»Posted by on Oct 31, 2011 in Human Resources, Leadership, Management, Personal Development, Success | 0 comments

You can stay ahead in your career by brushing up on each of these 24 vital skills. Whether you’re seeking your first job, a corporate executive, an entrepreneur, or a business owner the business skills you should master are the same. Self-Confidence: Nobody will have a higher opinion of you than you have of yourself.  To get others to believe in you, you must believe in you. Positive Attitude: When times are tough—and they will be—your positive attitude will boost your morale and the morale of everyone you influence. Listening: Being a good listener is a sigh of respect and patience for others.  It...

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The #1 Thing Employees Crave

»Posted by on Oct 13, 2011 in Coaching, Human Resources, Leadership, Management | 0 comments

“I’ve quit a couple of jobs in my life,” a Nashville man told me recently.  “When I did,” he said,  “something odd usually happened – I was offered more money.” The interesting thing is the man quit anyway. “Only later did that strike me as backwards.” he said, “I hated working for the company, dreaded each and every day, felt like the life was being sucked out of me, and they wanted me to stay. “Who would want someone like that working for their company? People who feel that way are a cancer. I was a cancer to them and they were a cancer to me.” Logically,...

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How To Know What Your Customer Really Thinks About You

»Posted by on Oct 10, 2011 in Business Communications, Customer Relationships, Management | 0 comments

    An important component of growth is effective communication with customers. You expect all employees to pass information up the ladder to top management, but the more employees you have the more difficult it becomes. It may take too long.   It can also be neglected, especially if the feedback is negative, and employees feel the need to protect themselves from blame. Growth challenges the ability of management to stay informed. This makes investing in good employees vital to your success, because they work directly with customers. Hire friendly, energetic, and confident employees who can set...

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Your Satisfied Customer Sits On A Three-legged Stool

»Posted by on Sep 15, 2011 in Business Growth, Coaching, Growth Strategies, Management, Sales & Marketing | 0 comments

Picture your satisfied customer sitting on a three-legged stool.  If all three legs are the same length, your customer sits upright and comfortable.  If either leg is shorter or longer than the other, your customer will not sit comfortably, and is likely to slide off your stool and right out your front door. The three legs on a satisfied customer’s stool are: Price Quality Service Your price should be justified by the quality of your product and the adequacy of your service. A customer cannot reasonably expect your company to have the lowest price, the highest quality, and the best service. ...

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Sometimes You Have To Just Bite The Bullet

»Posted by on Sep 6, 2011 in Management | 0 comments

Do you know in your heart that you have a problem?  It’s a big problem, and something needs to done about it, because it is going to get bigger if left alone. Wasting time can be fatal when change is needed. Sometimes you have to just bite the bullet. Here is a three-step plan to make big changes: Stop procrastinating.  Face your problem head on. Before changing things at the bottom or in the middle, look at what needs changing at the top. Replace an executive-only leadership team with a diverse leadership team from all parts of your company or division with a mix of management and workers.  Give this...

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