Business Communications

How To Conquer Your Greatest Fear

»Posted by on Dec 1, 2011 in Business Communications, Coaching, Leadership, Personal Development | 0 comments

The number one fear people have is speaking before a group of people. Surveys tell us the fear of speaking is greater than the fear of dying.  To me, that makes speaking pretty important. The ability to speak effectively is important to your personal, social, and professional growth and development, and to your self-confidence. Do you feel totally at-ease speaking to a group of people? Do you get a little nervous just thinking about having to speak to a group of people? Now, be honest with yourself.  Do you simply panic at the thought of having to speak to a group of people? I’m going to tell you a...

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How To Know What Your Customer Really Thinks About You

»Posted by on Oct 10, 2011 in Business Communications, Customer Relationships, Management | 0 comments

    An important component of growth is effective communication with customers. You expect all employees to pass information up the ladder to top management, but the more employees you have the more difficult it becomes. It may take too long.   It can also be neglected, especially if the feedback is negative, and employees feel the need to protect themselves from blame. Growth challenges the ability of management to stay informed. This makes investing in good employees vital to your success, because they work directly with customers. Hire friendly, energetic, and confident employees who can set...

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